Terms & Condition

Welcome to Tulip Holidays and Resorts Pvt. Ltd.!

The portal www.tulipholidays.co.in and its corresponding (collectively, “Tulip Holidays and Resorts Pvt. Ltd. ”), is managed and operated by opaa aquatic life products. (“ opaa aquatic life products.”, “we”, “us” or “our”). Any natural or legal person who accesses and/or uses Tulip Holidays and Resorts Pvt. Ltd. in any manner (“you” or “ your”) or uses any current or future service or functionality or offer made available on Tulip Holidays and Resorts Pvt. Ltd. (“Service ”) will be subject to these terms and conditions for use of Tulip Holidays and Resorts Pvt. Ltd. (“ Terms of Use”), as updated from time to time and such terms, guidelines and conditions as may be applicable to such Service (“ Service Terms”). If these Terms of Use are inconsistent with such Service Terms, the Service Terms will control to the extent of such inconsistency with respect to the applicable Service.

These Terms of Use constitute an electronic record within the meaning of the applicable law. This electronic record is generated by a computer system and does not require any physical or digital signatures. Please read these Terms of Use carefully before using or accessing Tulip Holidays and Resorts Pvt. Ltd. or availing any Service. By using the Tulip Holidays and Resorts Pvt. Ltd. or availing any Service, you signify your agreement to be bound by these Terms of Use.

1. USE OF Tulip Holidays and Resorts Pvt. Ltd.

You agree and acknowledge that Tulip Holidays and Resorts Pvt. Ltd. is an online platform that enables you to purchase the products listed on Tulip Holidays and Resorts Pvt. Ltd. at the indicated price at any time from the serviceable locations . Except where we are the seller of the relevant product on Tulip Holidays and Resorts Pvt. Ltd., you agree and acknowledge that we are only a facilitator and are not and cannot be a party to or control in any manner any transactions on Tulip Holidays and Resorts Pvt. Ltd.. Accordingly, such contract of sale of products on the website shall be a strictly bipartite contract between you and the sellers on Tulip Holidays and Resorts Pvt. Ltd..

2. ELIGIBILITY

Only persons who can enter into legally binding contracts as per Indian Contract Act, 1872, i.e. persons who are 18 years of age or older, are of sound mind, and are not disqualified from entering into contracts by any law, can use and access Tulip Holidays and Resorts Pvt. Ltd.. If you are a minor i.e. under the age of 18 years, you may use Tulip Holidays and Resorts Pvt. Ltd. only with the involvement of a parent or guardian.

3. REGISTRATION AND OPERATION OF YOUR ACCOUNT

3.1. In order to use Tulip Holidays and Resorts Pvt. Ltd. and avail the Services, you will have to register on Tulip Holidays and Resorts Pvt. Ltd.. Registration is a one-time process and is free of cost. You may register in one of the following ways:

Your credentials shared by you at the time of registration and your Tulip Holidays and Resorts Pvt. Ltd. login ID and password are referred to as “ Account Information”.

3.2. You are solely authorized to operate the account created by you. Consequently, it is your responsibility to maintain the confidentiality of the Account Information and for restricting access to your computer/mobile/other similar devices to prevent unauthorized access to your account. You will at all times keep your Account Information current and accurate. You can access and update much of the Account Information you provided us with in the ‘Your Account’ area of the website.

3.3. You will: (a) immediately inform Tulip Holidays and Resorts Pvt. Ltd. of any unauthorized use of the account or any other security breach; and (b) ensure that you log out of your account at the end of each session. Tulip Holidays and Resorts Pvt. Ltd. will not be liable for any loss or direct or indirect damage arising from your failure to comply with these Terms of Use. You may be held liable for any losses incurred to Tulip Holidays and Resorts Pvt. Ltd. or any other user due to unauthorized use of their account, resulting from your failure to keep your Account Information safe, secure and confidential. We reserve the right to refuse access to Tulip Holidays and Resorts Pvt. Ltd., terminate accounts, remove or edit content at any time without notice to you.

4. COMMUNICATION AND UNSUBSCRIPTION

4.1. You understand that once you have shared your Account Information and successfully registered on Tulip Holidays and Resorts Pvt. Ltd., you may receive SMS or email notifications from Tulip Holidays and Resorts Pvt. Ltd. relating to your registration and transactions on Tulip Holidays and Resorts Pvt. Ltd..

4.2. You may also receive such notifications regarding any marketing / promotional activities that maybe available on Tulip Holidays and Resorts Pvt. Ltd. from time to time. By sharing your Account Information and registering on Tulip Holidays and Resorts Pvt. Ltd. and/ or verifying your contact number with us, you explicitly consent to receive marketing/ promotional communications (through call, SMS, email or other digital and electronic means) from us and/or our authorized representatives regarding any new services or offerings, even if your contact number is registered under the DND/NCPR list under the Telecom Commercial Communications Customer Preference Regulations, 2018.

4.3. Tulip Holidays and Resorts Pvt. Ltd. may also send notifications and reminders with respect to the Services on Tulip Holidays and Resorts Pvt. Ltd.. While Tulip Holidays and Resorts Pvt. Ltd. endeavors to provide these notifications and reminders to you promptly, Tulip Holidays and Resorts Pvt. Ltd. does not provide any guarantee and will not be held liable or responsible for any failure to send such notifications/reminders to you.

4.4. You can unsubscribe / opt-out from receiving marketing/ promotional communications, newsletters and other notifications from Tulip Holidays and Resorts Pvt. Ltd. at any time by following the instructions set out in such communications.

5. LICENSE AND ACCESS TO PLATFORM

5.1. Your use of Tulip Holidays and Resorts Pvt. Ltd., the Services, and access to the Tulip Holidays and Resorts Pvt. Ltd. Content ( as defined below) is subject to a limited, revocable and non-exclusive license which is granted to you when you register on Tulip Holidays and Resorts Pvt. Ltd.. You will use Tulip Holidays and Resorts Pvt. Ltd. solely for identifying products, carrying out purchases of products and processing returns and refunds, in accordance with Return and Refund Policy, for your personal use only and not for business purposes.

5.2. The license granted to you does not include a license for: (a) resale of Products or commercial use of Tulip Holidays and Resorts Pvt. Ltd. or Tulip Holidays and Resorts Pvt. Ltd. Content, (b) any collection and use of product listings, description, or prices, (c) any use of Tulip Holidays and Resorts Pvt. Ltd., the Services and/or of Tulip Holidays and Resorts Pvt. Ltd. Content other than as contemplated in these Terms of Use, (d) any downloading or copying of Account Information, (e) any use of data mining, robots, or similar data gathering and extraction tools to extract (whether once or many times) any parts of Tulip Holidays and Resorts Pvt. Ltd., (e) creating and/ or publishing your own database that features parts of Tulip Holidays and Resorts Pvt. Ltd..

5.3. You grant to Tulip Holidays and Resorts Pvt. Ltd. a royalty-free, perpetual, irrevocable, non-exclusive right and license to adopt, publish, reproduce, disseminate, transmit, distribute, copy, use, create derivative works from, display worldwide, or act on any material posted by you on Tulip Holidays and Resorts Pvt. Ltd. without additional approval or consideration in any form, media, or technology now known or later developed, for the full term of any rights that may exist in such content, and you waive any claim over all feedback, comments, ideas or suggestions or any other content provided through or on Tulip Holidays and Resorts Pvt. Ltd.. You agree to perform all further acts necessary to perfect any of the above rights granted by you to Tulip Holidays and Resorts Pvt. Ltd., including the execution of deeds and documents, at its request.

Please note that Tulip Holidays and Resorts Pvt. Ltd. at all times reserves the right to refuse your access to Tulip Holidays and Resorts Pvt. Ltd., terminate/deactivate your account, remove or edit content on Tulip Holidays and Resorts Pvt. Ltd., at its discretion.

6. PERSONAL INFORMATION PRIVACY

6.1. During the course of your registration on and usage of Tulip Holidays and Resorts Pvt. Ltd. or availing the Services, Tulip Holidays and Resorts Pvt. Ltd. may collect and store and/or you may provide us with, personal identifiable and sensitive information about you, including without limitation your name, phone number, email address, address, postal code, occupation, login details etc.

6.2. Tulip Holidays and Resorts Pvt. Ltd. respects the sensitivity of the information about you and we appreciate your trust in us. In this regard, Tulip Holidays and Resorts Pvt. Ltd. has formulated the Privacy Policy, which shall be deemed to be included in these Terms of Use, setting out the manner in which your information is collected, stored, processed, used and disclosed. If you object terms of our Privacy Policy, please do not use or access Tulip Holidays and Resorts Pvt. Ltd. or avail the Services. For more information, please refer to the Privacy Policy.

7. CONTENT ON PLATFORM

7.1. All information, content, material, text, graphics, images, logos, button icons, software code, interface, design and the collection, arrangement and assembly of the content on Tulip Holidays and Resorts Pvt. Ltd. or any of the other Services are the property of Tulip Holidays and Resorts Pvt. Ltd. or its affiliates (“Tulip Holidays and Resorts Pvt. Ltd. Content”), and are protected under copyright, trademark and other applicable laws. Further, all trademarks, services marks, trade names and trade secrets in relation to Tulip Holidays and Resorts Pvt. Ltd. whether or not displayed on Tulip Holidays and Resorts Pvt. Ltd., are proprietary to Tulip Holidays and Resorts Pvt. Ltd..

7.2. Tulip Holidays and Resorts Pvt. Ltd. may display on Tulip Holidays and Resorts Pvt. Ltd. any third-party logos, trade names, trademarks of other brands, as per the license granted to Tulip Holidays and Resorts Pvt. Ltd. by such brands.

7.3. No information, content or material from Tulip Holidays and Resorts Pvt. Ltd. (including the Tulip Holidays and Resorts Pvt. Ltd. Content) may be copied, reproduced, republished, duplicated, copied, sold, resold, uploaded, posted, transmitted, distributed or otherwise exploited in any way (including for any commercial purpose) without Tulip Holidays and Resorts Pvt. Ltd.’s express written permission. You will not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Tulip Holidays and Resorts Pvt. Ltd. and its affiliates without express written consent. You may not use any meta tags or any other “hidden text” utilizing Tulip Holidays and Resorts Pvt. Ltd.’s or its affiliates’ names or trademarks without the express written consent of Tulip Holidays and Resorts Pvt. Ltd. and/or its affiliates, as applicable. Any unauthorized use terminates the permissions granted in these Terms of Use.

8. DISCLAIMERS

8.1. Tulip Holidays and Resorts Pvt. Ltd. will try to make access to and use of Tulip Holidays and Resorts Pvt. Ltd. error-free and without interruptions. However, your access to Tulip Holidays and Resorts Pvt. Ltd. may be occasionally suspended or restricted to allow for repairs, maintenance, or for introduction of new facilities or services on Tulip Holidays and Resorts Pvt. Ltd.. Tulip Holidays and Resorts Pvt. Ltd. does not take responsibility for any access or usage problems that arise from internet related issues at your end.

8.2. All information in relation to third parties, including sellers and the products listed by them on Tulip Holidays and Resorts Pvt. Ltd. (“ Third Party Information”) are provided only for reference. Tulip Holidays and Resorts Pvt. Ltd., in its capacity of an intermediary under the applicable laws, is not endorsing Third Party Information and is not responsible for any errors and representation nor is it associated with it and you shall access the Third Party Information at your own risk.

8.3. Tulip Holidays and Resorts Pvt. Ltd. may contain user generated content which Tulip Holidays and Resorts Pvt. Ltd. does not pre-screen and which contains views that may be opinions of users/ experts. Tulip Holidays and Resorts Pvt. Ltd. will do its best to monitor, edit or remove such user generated content where it is necessary to do so (for instance, if such content violates these Terms of Use). Tulip Holidays and Resorts Pvt. Ltd. does not promise that the user generated content on Tulip Holidays and Resorts Pvt. Ltd. is accurate, complete or updated, that it will not offend or upset any person or that it does not infringe the intellectual property rights of third parties.

8.4. To help you in identifying the products of your choice, description of the products are provided on Tulip Holidays and Resorts Pvt. Ltd. by the relevant seller through photographs, videos, charts, screenshots, infographics and other visual aids. While reasonable efforts are made to provide accurate visual representations, the appearance/color of the products when delivered may differ for various reasons.

8.5. The Services included on Tulip Holidays and Resorts Pvt. Ltd. are provided on an “as is” and “as available” basis without any representations or warranties, express or implied, except as otherwise specified in writing. Tulip Holidays and Resorts Pvt. Ltd. does not covenant or provide any representations and warranties:

8.6. Parties other than Tulip Holidays and Resorts Pvt. Ltd. and its affiliates may operate stores, provide services, or list or sell product lines on Tulip Holidays and Resorts Pvt. Ltd.. We are not responsible for examining or evaluating, and we do not warrant or endorse the offerings of any of these businesses or individuals, or the content made available by them. Tulip Holidays and Resorts Pvt. Ltd. does not assume any responsibility or liability for the actions, products, and content of any of these and any other third-parties. The information displayed on Tulip Holidays and Resorts Pvt. Ltd. is for informational purpose only, and does not amount to or be deemed to be an endorsement of any product or service under any circumstances.

8.7. To the extent permitted by applicable law, Tulip Holidays and Resorts Pvt. Ltd. disclaims any liability against any loss, damage, expenses, liabilities, claim, injury caused due to the failure of performance, omission, defect of products, or deletion, interruption, error, delay, virus, communication, unauthorised access, theft, destruction, alteration or use of records on Tulip Holidays and Resorts Pvt. Ltd..

8.8. Tulip Holidays and Resorts Pvt. Ltd. is not responsible for the content of any third party sites and does not make any representations regarding the content or accuracy of material on such sites. If you decide to access links of any third party platforms, you are doing so entirely at your own risk and expense.

9. USER WARRANTIES AND RESTRICTIONS

9.1. You represent and warrant that: (a) your use of Tulip Holidays and Resorts Pvt. Ltd. and/or Services will not violate any applicable law or regulation; (b) all information that is submitted to Tulip Holidays and Resorts Pvt. Ltd. in connection with Tulip Holidays and Resorts Pvt. Ltd. and/or Services is true, accurate and lawful; (c) use of the content and material you supply does not breach any applicable Tulip Holidays and Resorts Pvt. Ltd. policies or guidelines and will not cause injury to any person or entity (including that the content or material is not defamatory). If at any time, the information provided by you is found to be false or inaccurate, Tulip Holidays and Resorts Pvt. Ltd. will have the right to reject registration, cancel all orders, and restrict you from using the Services and other affiliated services in the future without any prior intimation whatsoever. You agree to indemnify Tulip Holidays and Resorts Pvt. Ltd. and its affiliates for all claims brought by a third party against it or its affiliates arising out of or in connection with a breach of any of these warranties.

9.2. You will use Tulip Holidays and Resorts Pvt. Ltd. for lawful purposes only, and will not undertake any activity that is harmful to Tulip Holidays and Resorts Pvt. Ltd. or its content or otherwise not envisaged through Tulip Holidays and Resorts Pvt. Ltd.. You have a limited license to access and use Tulip Holidays and Resorts Pvt. Ltd., solely for the purpose of availing the Services, subject to these Terms of Use.

9.3. The use of the Platform by you is restricted to personal use only, and you will not use any portion of Tulip Holidays and Resorts Pvt. Ltd. (including the contents on the Platform) or Services for any resale or commercial purpose.

9.4. You will not do any of the following:

9.5. You are prohibited from hosting, displaying, uploading, modifying, publishing, transmitting, updating or sharing on or through Tulip Holidays and Resorts Pvt. Ltd., any information that:

10. INDEMNIFICATION AND LIMITATION OF LIABILITY

10.1. You agree to indemnify, defend and hold harmless Tulip Holidays and Resorts Pvt. Ltd., its affiliates, officers, directors, employees, consultants, licensors, agents, and representatives from and against any and all third- party claims, losses, liabilities, damages, and/or costs (including reasonable attorney fees and costs) arising from your access to or use of Tulip Holidays and Resorts Pvt. Ltd. or the Services, violation of these Terms of Use, or infringement of any intellectual property or other rights of Tulip Holidays and Resorts Pvt. Ltd. or any third-party. Tulip Holidays and Resorts Pvt. Ltd. will notify you promptly of any such claim, loss, liability, or demand, and in addition to the foregoing, you agree to provide Tulip Holidays and Resorts Pvt. Ltd. with reasonable assistance, at their expense, in defending any such claim, loss, liability, damage, or cost.

10.2. To the fullest extent permitted by law, in no event shall Tulip Holidays and Resorts Pvt. Ltd. or any of its directors, officers, employees, agents or content or service providers (collectively, the “Tulip Holidays and Resorts Pvt. Ltd. Representatives”) be liable to you for any direct, indirect, special, incidental, consequential, exemplary, special, remote or punitive damage, including, but not limited to damages for loss of profits, goodwill, use, data or other intangible losses arising from, or directly or indirectly related to, the use of, or the inability to use, Tulip Holidays and Resorts Pvt. Ltd. or the content, materials and functions related thereto, the Services, provision of information via Tulip Holidays and Resorts Pvt. Ltd., lost business, even if such Tulip Holidays and Resorts Pvt. Ltd. Representatives have been advised of the possibility of such damages.

10.3. In no event shall Tulip Holidays and Resorts Pvt. Ltd. Representatives be liable for:

10.4. Tulip Holidays and Resorts Pvt. Ltd. is neither liable nor responsible for any actions or inactions of the other users of Tulip Holidays and Resorts Pvt. Ltd. or any breach of conditions, representations or warranties by them. Tulip Holidays and Resorts Pvt. Ltd. is not obligated to mediate or resolve any dispute or disagreement amongst two or more users of Tulip Holidays and Resorts Pvt. Ltd..

10.5. None of the directors, officials or employees of Tulip Holidays and Resorts Pvt. Ltd. shall be personally liable for any action in connection with Tulip Holidays and Resorts Pvt. Ltd. or the Services.

11. ACCESS OUTSIDE THE REPUBLIC OF INDIA

11.1. Tulip Holidays and Resorts Pvt. Ltd. makes no representation that the content on Tulip Holidays and Resorts Pvt. Ltd. is appropriate to be used or accessed outside the Republic of India. Any users who use or access Tulip Holidays and Resorts Pvt. Ltd. from outside the Republic of India, do so at their own risk and are responsible for compliance with the laws of such jurisdiction. These Terms of Use do not constitute, nor may these Terms of Use be used for or in connection with any promotional activities or solicitation by anyone in any jurisdiction in which such promotional activities or solicitation are not authorized or to any person to whom it is unlawful to promote or solicit.

12. TERM AND TERMINATION

12.1. These Terms of Use shall be effective from the date of their publication on Tulip Holidays and Resorts Pvt. Ltd..

12.2. Tulip Holidays and Resorts Pvt. Ltd. reserves the right to terminate the Services in the event of breach of any terms contained in these Terms of Use, misrepresentation of information, any unlawful activity by you or if Tulip Holidays and Resorts Pvt. Ltd. is unable to verify or authenticate any information submitted by you.

12.3. You may terminate these Terms of Use at any time, provided that you discontinue any further use of Tulip Holidays and Resorts Pvt. Ltd. or Services. However, any such termination shall not cancel your obligation to pay for a product purchased on Tulip Holidays and Resorts Pvt. Ltd., or any other obligation which has accrued, or is unfulfilled and relates to the period, prior to termination.

13. FORCE MAJEURE

13.1. Tulip Holidays and Resorts Pvt. Ltd. will not be held responsible for any delay or failure to comply with its obligations if the delay or failure arises from any cause which is beyond Tulip Holidays and Resorts Pvt. Ltd.’s reasonable control.

14. WAIVER

14.1. No provision in these Terms of Use will be deemed waived and no breach excused, unless such waiver or consent is in writing and signed by Tulip Holidays and Resorts Pvt. Ltd.. Any consent by Tulip Holidays and Resorts Pvt. Ltd. to, or waiver of your breach, whether expressed or implied, will not constitute consent to, waiver of, or excuse for any other different or subsequent breach.

15. SEVERABILITY

15.1. If any provision of these Terms of Use is held by a court of competent jurisdiction to be unenforceable under applicable law, then such provision will be excluded from these Terms of Use and the remainder of these Terms of Use will be interpreted as if such provision were so excluded and will be enforceable in accordance with its terms; provided however that, in such event, these Terms of Use will be interpreted so as to give effect, to the greatest extent consistent with and permitted by applicable law, to the meaning and intention of the excluded provision as determined by such court of competent jurisdiction.

16. GRIEVANCE REDRESSAL

16.1. You may submit any grievance with respect to Tulip Holidays and Resorts Pvt. Ltd. or the Services, including with respect to any abuse on Tulip Holidays and Resorts Pvt. Ltd. including any discrepancies or grievances with respect to access or usage of Tulip Holidays and Resorts Pvt. Ltd. in violation of these Terms of Use by any person, to the Grievance Officer at:

17. GOVERNING LAW AND DISPUTE RESOLUTION

17.1. These Terms of Use, all transactions consummated between Tulip Holidays and Resorts Pvt. Ltd. and you, and the relationship between Tulip Holidays and Resorts Pvt. Ltd. and you is governed by the laws of India, without reference to any conflict of laws principles and with an exclusive jurisdiction to the courts of Mumbai.

18. AMENDMENT

18.1. These Terms of Use are subject to amendments and modifications and may be updated from time to time, without any advance notice. You are requested to regularly review the Terms of Use as available on Tulip Holidays and Resorts Pvt. Ltd.. You relationship with Tulip Holidays and Resorts Pvt. Ltd. will be governed by the most current version of these Terms of Use, as published on Tulip Holidays and Resorts Pvt. Ltd..

19. MISCELLANEOUS

19.1. In addition to these Terms of Use, you will also ensure that you are in compliance with the terms and conditions of the third parties, such as bank offers terms and conditions, brand promotional offers, whose links, if any, are contained/embedded in the Services. You agree that Tulip Holidays and Resorts Pvt. Ltd. will not be liable for any transaction between itself and any such third parties.

19.2. These Terms of Use supersede all previous oral and written terms and conditions (if any) communicated to you by Tulip Holidays and Resorts Pvt. Ltd., for the use of Tulip Holidays and Resorts Pvt. Ltd., and the rights and liabilities with respect to any Services to be provided by Tulip Holidays and Resorts Pvt. Ltd. shall be limited to the scope of these Terms of Use.

TERMS AND CONDITIONS OF SALE

Welcome to Tulip Holidays and Resorts Pvt. Ltd.!

The terms and conditions of sale as set out herein (“ Terms of Sale”) constitute an agreement between the person/ entity listed as seller (“we”, “us” or “our”) on the portal www.tulipholidays.co.in and its corresponding mobile application (collectively, “Tulip Holidays and Resorts Pvt. Ltd.”) and you (“ you” or “your”) and govern your purchase of the products (“Product(s)”) from us on or through Tulip Holidays and Resorts Pvt. Ltd.. By placing an order for any Product with us or making a purchase of Product, you expressly agree to be bound by these Terms of Sale.

These Terms of Sale are in addition to various agreements, Service Terms, Privacy Policy, Terms of Use and all other policies of Tulip Holidays and Resorts Pvt. Ltd.. These Terms of Sale constitute an electronic record within the meaning of the applicable law. This electronic record is generated by a computer system and does not require any physical or digital signatures.

1. Our Contract of Sale

1.1. Listing and display of a Product by us on Tulip Holidays and Resorts Pvt. Ltd. is our invitation to you to make an offer for purchase of such Product. Likewise, the placement of an order on Tulip Holidays and Resorts Pvt. Ltd. by you is your offer to buy the Product(s) from us.

1.2. Once you have placed an order with us for purchase of a Product, you will receive an e-mail confirming receipt of your order and containing the details of your order (the “Order Confirmation”). The Order Confirmation is merely an acknowledgement that we have received your order and does not signify our acceptance of your offer.

1.3. We only accept your offer and conclude the contract of sale for a Product ordered by you, when the Product is shipped or dispatched to you and an e-mail confirmation is sent to you that the Product has been shipped or dispatched to you (the “Shipment Confirmation”). We reserve the right, at our sole discretion, to refuse or cancel any order for any reason whatsoever before sending Shipment Confirmation to you.

1.4. You acknowledge that there may be certain Products in your order whose actual quantity may not be known at the time of order placement (for example, fruits, vegetables, etc.). Such Products will therefore be invoiced based on the exact weight at the time of packaging and upon dispatch, our Shipment Confirmation will reflect such marginal variance in the quantity of the Product as against your original order and relevant adjustment in the invoice amount.

1.5. If your order is dispatched in more than one package, you may receive separate Shipment Confirmations for each package, and each Shipment Confirmation and corresponding dispatch will conclude a separate contract of sale between you and us for the Product(s) specified in that Shipment Confirmation.

1.6. Your contract is with us and you confirm that the Product(s) ordered by you are purchased for your internal / personal purpose and not for re-sale or business purpose. Please note that we sell Products only in quantities which correspond to the usual requirements of an average household. This applies both to the number of Products ordered within a single order and the placing of several orders for the same Product where the individual orders comprise a quantity typical for a normal household.

1.7. You can cancel your order for a Product at no cost at any time before we send the Shipment Confirmation relating to that Product.

1.8. All orders placed on Tulip Holidays and Resorts Pvt. Ltd. are subject to the availability of such Product, our acceptance of your offer as per the above and your continued adherence to these Terms of Sale.

2. Return and Refund

Please review the Returns Policy and Refund Policy of Tulip Holidays and Resorts Pvt. Ltd., which applies to Products sold by us.

3. Product Availability

We list availability information for the Products on the relevant webpage of Tulip Holidays and Resorts Pvt. Ltd.. Beyond what we say on that webpage or otherwise on Tulip Holidays and Resorts Pvt. Ltd., we cannot be more specific about availability. Please note that dispatch estimates are just that. They are not guaranteed dispatch times and should not be relied upon as such. As we process your order, you will be informed by e-mail if any Products you order turn out to be unavailable or out of stock.

4. Product Pricing

4.1. All prices are listed in Indian Rupees. Price, as displayed, is inclusive of all applicable taxes.

4.2. Products in your shopping cart of Tulip Holidays and Resorts Pvt. Ltd. will reflect the most recent price as displayed on the Product’s information webpage on Tulip Holidays and Resorts Pvt. Ltd.. Please note that this price may differ from the price shown for the Product when you first placed it in your shopping cart. Placing a Product in your shopping cart does not reserve the price shown at that time. It is also possible that a Product’s price may decrease between the time you place it in your shopping cart and the time you place the order.

4.3. Subject to paragraph 1.4 above, the prices mentioned at the time of ordering will be the prices charged on the date of the delivery. Although prices of most of the Products do not fluctuate on a daily basis but prices of some of the Products (such as fresh food, vegetables, etc.) do change on a daily basis. In case the prices are higher or lower on the date of delivery, no additional charges will be collected or refunded, as the case may be, at the time of the delivery of the order, except as set out in paragraph 1.4 above.

5. Licenses

You acknowledge that there may be licenses/permissions required under the applicable laws to use, purchase or otherwise possess certain Product(s). You will be solely responsible for obtaining such licenses/permissions and complying with the terms of such licenses/permissions.

6. Taxes

You shall be responsible for payment of all fees/costs/charges associated with the purchase of Products from us and you agree to bear any and all applicable taxes.

7. Eligibility

Only persons who can enter into legally binding contracts as per Indian Contract Act, 1872, i.e. persons who are 18 years of age or older, are of sound mind, and are not disqualified from entering into contracts by any law, can use Tulip Holidays and Resorts Pvt. Ltd. and place an order with us. If you are a minor i.e. under the age of 18 years, you may purchase the Product on Tulip Holidays and Resorts Pvt. Ltd. only with the involvement of a parent or guardian.

8. Limitation of Liability

In no event, our aggregate liability, if any, that is proven and ordered by a court of competent jurisdiction pursuant to a claim by you or person acting on your behalf, shall extend beyond the refund of money charged from you for purchases made pursuant to an order under which such liability has arisen and been established. We will not be responsible for any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure) or any other indirect or consequential loss that is not reasonably foreseeable to both you and us when a contract for the sale of Product by us to you was formed.

9. Amendments

We reserve the right to make changes to our policies, and these Terms of Sale at any time. You will be subject to the policies and Terms of Sale in force at the time you order Product from us, unless any change to those policies or these Terms of Sale is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.

10. Force Majeure

We will not be held responsible for any delay or failure to comply with its obligations if the delay or failure arises from any cause which is beyond our reasonable control.

11. Waiver

No provision in these Terms of Sale will be deemed waived and no breach excused, unless such waiver or consent is in writing and signed by us. Our consent to, or waiver of your breach, whether expressed or implied, will not constitute consent to, waiver of, or excuse for any other different or subsequent breach.

12. Governing Law and Dispute Resolution

These Terms of Sale, all transactions consummated between you and us, and our relationship with you is governed by the laws of India, without reference to any conflict of laws principles and with an exclusive jurisdiction to the courts of Mumbai.

13. Miscellaneous

13.1. In addition to these Terms of Sale, you will also ensure that you are in compliance with the terms and conditions of the third parties, such as bank offers terms and conditions, brand promotional offers, whose links, if any, are contained/embedded in the Service Terms or Terms of Use.

13.2. These Terms of Sale supersede all previous oral and written terms and conditions (if any) communicated to you by us, for the purchase of Product.